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- On-site service
On-site service
Обзор
On-site service
For the SINUMERIK 828D BASIC and SINUMERIK 828D and the associated components1), you will receive a free on-site service contract for a period of 24 months from Siemens Industry Sector DF & PD.
The control is automatically registered on dispatch from the factory and the 24-month contract period begins. When arrival at the final destination or second commissioning is registered online (identSNAPSHOT) within 24 months following dispatch, the on-site service contract period is extended to 36 months.
On-site service includes:
- Provision of servicing personnel
- On-site diagnostics
- Fault correction on site
- Proof of fault correction
The fault correction is carried out by repairing and/or replacing faulty components.
1) Not applicable to complete motor spindles.
